The IT support team is not always painted in a favourable light. They are often thought of as a generally unapproachable lot who emerge from their lair to confuse unwitting staff with technical jargon and unfathomable demands for a swift changeover to a new and confusing piece of upgraded software. This may be true in some organisations, but it shouldn’t...

Every business needs to have an effective and efficient IT infrastructure in place to stay competitive. This needs to meet the immediate IT requirements for day to day business activities and processes, regulatory compliance such as GDPR, and cyber security, as well as future innovation and growth, but it must also fit into the IT budget and prove...

As GDPR approaches, businesses everywhere are focusing their efforts on bolstering their data protection policies and processes in order to meet compliance with this new legislation. Removing any data that could cause problems in the future, or that simply adds to the difficulty of staying compliant, is a good place to start, but as with almost everything,...

As the deadline for GDPR compliance approaches, businesses everywhere will be scrambling to find out what they need to do to avoid the crippling fines they risk facing due to inadequate data protection and security. There are lots of tips and guides out there, but these can sometimes be as confusing and lengthy as the regulations themselves. The most...

Switching from one outsourced IT support partner to another is sometimes necessary for businesses that want to avail of the best service available. However, this can present some difficulties and disruptions to processes and operations if not done properly, so below we give you a few tips on how to handle the handover from one external service provider to...

Nothing lasts forever, and for any business, keeping up with and staying ahead of the competition means having to overhaul the company’s IT infrastructure on a regular basis. Technology, the way we do business, and consumer demands, are changing so fast that the bright and shiny hardware you invested in just a few years ago can become unfit for purpose very...

When it comes to personality types in business, the typical Chief Technology Officer (CTO) and Chief Financial Officer (CFO) are usually very different breeds. It can at times be difficult for both to see eye to eye on what the business needs for current activities and future growth, and this can hinder a company’s success, but there are ways for them to...

We recently took a look at how you can guide your business through a cyber security incident, with the preparation of a response plan, the detection of an attack, eradicating the problem and following up on the event, so after discussing what you should do, here’s a list of seven things you shouldn’t do.

Our recent blogs looked at the steps you need to take to guide your business through a cyber security incident that threatens to bring your organisation’s processes to a grinding halt. First up was preparation, then came detection, followed by the action plan, and here, we turn our attention to the follow-up and what you need to do once the dust settles.

It's now not where you work but how you work. Especially in the UK, when a few days of sub-zero weather chaos can seriously test your core business operations and put a strain on employees trying to be efficient working away from the office.

Every business aspires to be productive and efficient with their operations. After all, these are core components of...